Shipping your parcel
Packages are generally dispatched within two weeks of receipt of payment. Shipping times may vary according to stock levels and Atelier de Gaya's order book. They are shipped via our various carriers with a tracking number and delivered without signature. Whichever delivery method you choose, we'll send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary according to the total weight of the package. We recommend that you combine all your items in a single order. We cannot group two orders placed separately, and shipping charges apply to each of them. Your package is shipped at your own risk, but special care is taken with fragile items.
Box sizes are appropriate and your items are properly protected.