Shipping your package
Each product is unique and manufactured on demand, shipping times may therefore vary depending on stocks and the Atelier de Gaya order book. We invite you to indicate a desired receipt date when placing your order. L’Atelier de Gaya makes every effort to meet these deadlines. If we are unable to honor them, we will contact you quickly to find a suitable solution.
Production times vary from 2 to 7 calendar days maximum, although many orders are completed in just 2 to 3 days. Once manufacturing is complete, packages are shipped via our carriers with a tracking number and delivered without signature. Regardless of the delivery method chosen, a tracking link will be sent to you to follow the delivery of your order.
Shipping costs include preparation, packaging and transport costs. The preparation costs are fixed, while the shipping costs depend on the total weight of the package. We advise you to combine all your items into a single order, as we cannot merge two separate orders. Shipping charges will apply to each individual order.
In an eco-responsible approach, we strive to reuse cardboard boxes for the packaging of your orders, while ensuring that your items are perfectly protected.